Quick answers to the most common questions from our guests
Frequently Asked Questions
Cancellation/Change of a reservation
Can I cancel or change my reservation through Tripyago?
If I need to cancel my booking will I pay a cancellation fee?
Where can I find the cancellation policy of the hotel?
Can I cancel or change a Secret Deal or non-refundable booking?
How do I know that my booking has been cancelled?
I am entering my credit card details, when will I pay?
Will I receive a receipt for my purchase that can be used for expense reporting?
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